As a business owner I feel educating people is very important so they have the best
understanding of how businesses work and the projects they are undertaking. So I will
be writing a series of blogs that outlines common problems homeowners face and help
educate them before the need to call professionals, or at a minimum have an educated
guess as to what is happening. However before I write these blogs I am going to first
write about contractors and business practices that can give fellow contractors and
myself bad names and as a homeowner or builder how to help protect yourself.
A big problem when undertaking a major product is the payment and what exactly it is
your paying for. This alone can lead to a major headache on both ends. So when you
call a contractor out to give you an estimate tell them exactly what it is you want done
and make sure they repeat it back to you. Also make sure that once you receive their
written estimate it outlines very specifically everything to be completed even if its not
broken down a price per item make sure everything to be done is included. If it is fully
understood by both parties then the completed work should leave both parties very
As a homeowner, I understand there are big expenses related to repairing water and
sewer lines especially, but at the end of the day as the old saying goes “ you get what
you pay for.” Hiring a licensed bonded and insured company will cost you a bit more
money but we are professionals and have things in place to protect ourselves and the
owners of the residence in place in case accidents happen. This should also give you a
sound piece of mind that your work will have a warranty for one year for things such as
the pipe that we install as long as it was not used outside its recommendations.
Resources are available to you such as washington state labor and industries to also
make sure that the company is a licensed contractor which may prove to be very
beneficial as well. There are also websites to review contractors, and also the better
As a business owner, I tell my customers to expect professional crews to show up, with
good quality equipment, on time and be reliable about doing your job and answering
any questions you may have. I personally do every job as if it were my own house and
treat everyone with nothing but upmost respect and appreciation of their time.
Also as a homeowner you have a responsibility to the contractor as well. Please try your
best to explain what exactly it is your wanting and throughout my next blogs I am hoping
to educate people as to potential problems with their sewer and water lines and also
answer general excavation questions. I also understand financial hardships as well. I
know as some things may be very expensive our company will do everything we can to
try to help you out and as your responsibility please inform of us as to what you can and
cannot do before the project is complete and we will be willing to do what we can to
make your project get completed.
In closing I would like to say that a good working relationship between a quality
contractor and yourself can make you have an excellent experience that you would
recommend to everyone and I personally have ran our business off word of mouth for
years because the people that I’m working for know from previous work completed the
highest level of professionalism they are receiving.